Frequently Asked Questions

Moving doesn’t have to be complicated – we’ve made it easy. Below are some of the most common questions we receive from our clients before moving day.
If you can’t find what you’re looking for, just reach out- our friendly team is here to help.

Checklist

FAQ

How far in advance should I book my move?

We recommend booking at least two weeks ahead to secure your preferred date, especially during busy periods like weekends or end-of-month moves.
If you need something sooner, give us a call – we’ll always do our best to fit you in.

Yes, we handle residential, commercial, and office relocations across Sydney and interstate. Whether you’re upsizing, downsizing, or moving your business, our team will get you there safely and on time.

Absolutely. We can supply high-quality boxes, tape, bubble wrap, and packing paper, or we can handle the entire packing process for you.
Simply tick “I will need packaging materials” on our quote form and we’ll include it in your estimate.

Yes, we provide short-term and long-term storage in secure, clean facilities. Perfect for when your new home isn’t quite ready or you’re renovating.

We handle every move with great care. However, for full peace of mind, we recommend adding transit insurance– we’ll guide you through your options when you book.

How do you charge for removal services?

We charge by the hour with clear, upfront pricing– no hidden fees, no surprises. You’ll know exactly what to expect before moving day.

Yes. Our team is trained and equipped to move pianos, artworks, antiques, and other delicate items with care and precision.

We cover:

  • Northern Beaches
  • North Shore
  • Eastern Suburbs
  • Greater Sydney
  • Interstate moves

Declutter early, label boxes by room, and keep important items (like keys, chargers, and documents) separate. We’ll handle the rest.

Still have questions?

We’d love to help. Contact our team today and we’ll walk you through the process.

Get Your DIY Packing Tips PDF Checklist

Get Your Moving Day Tips PDF Checklist

Get Your Pre-move Checklist PDF

Get Your Tips for Relocating Pets PDF Checklist